What Currency Do You Sell In?
If you are shopping from outside of South Africa, we recommend contacting your bank to find out their current currency exchange rate and their currency policy.
How Do I Make Payment?
We offer secure authenticated and encrypted credit and cheque card processing, from Visa, Mastercard and American Express cardholder through PayPal. Please note that cards issued by banks, which do not carry one of the below logos will not be accepted by our processing service, in which case PayPal is recommended as an alternative.
Should I Expect Customs Duties?
This is possible, depending on your country, if shopping from outside of South Africa.
These fees vary from country to country and are out of our control, so they remain the responsibility of the parcel recipient. All questions regarding customs fees should be directed to your local customs office.
How Does This Curated Website Thing Work?
We are a curated online marketplace that will guide you in making more sustainable and ethical shopping choices. AFRENAI brands are sourced from the best brands from all over Africa, so we can offer you the most complete assortment of products and information in one central place. Your order is processed by us, but handled and fulfilled by each brand.